Welcome to Mobsted experience Survey!

We strive to make our platform perfect for our customers. Your feedback is very crucial for the task. A shortlist of questions covers all parts we consider improving. Each question has a comment field. All the details you remember do matter.


What exact goals did you want to accomplish with Mobsted platform?


What is your overall impression of the platform?
Functionality
What was your impression of the visual screen builder?
Think of things like the overall interface making or not making sense, the look of builder elements, the sufficiency of elements settings, work of drag/drop visualization, etc.
(please, rate your impression in 1 to 10, where 10 - just perfect, 1 - terribly awful)
1
10


How did set up of screen elements behavior and logic work?
For example, defining elements conditional work, executing operations or transitions, connecting to external and internal data, making lists and loops of elements, and so on.
(please, rate your impression in 1 to 10, where 10 - just perfect, 1 - terribly awful)
1
10


What is your opinion on data management tools?
Consider if data organization was easy enough and various architectures were clear, or how filters and triggers made sense for your workflows.
(please, rate your impression in 1 to 10, where 10 - just perfect, 1 - terribly awful)
1
10


What do you think about platform's APIs?
For example, recall making data connectors using API providers and operations, including the API builder interface, etc.
(please, rate your impression in 1 to 10, where 10 - just perfect, 1 - terribly awful)
1
10


How would you rate Mobsted PWA features?
Meaning our extended offline mode, mobile messengers, as a way of saving the app and Pushing messages, and yourself setting all this up.
(please, rate your impression in 1 to 10, where 10 - just perfect, 1 - terribly awful)
1
10


What can you say of our built-in app distribution tools?
Things like app link generation, QR print outs and bulk SMS/email sending tools.
(please, rate your impression in 1 to 10, where 10 - just perfect, 1 - terribly awful)
1
10

Are there any comments or suggestions that we did not address in this block above?
Quality
How do you consider your test account creation and access?
Recall how long it took you to get access, or how were logins or password resets.
(please, rate your impression in 1 to 10, where 10 - just perfect, 1 - terribly awful)
1
10


How reliable was the platform for you?
For example, you can recall if you had bugs or unexpected behavior of your app or some parts of the platform itself.
(please, rate your impression in 1 to 10, where 10 - just perfect, 1 - terribly awful)
1
10


How intuitive do you think the platform in overall is?
Consider if your were able to find functions or menu items and clearly understand their names, meanings and purpose.
(please, rate your impression in 1 to 10, where 10 - just perfect, 1 - terribly awful)
1
10


Were you satisfied with the speed of your app?
Consider first and following loads of your app, screen transitions, interface response time within a single screen, etc
(please, rate your impression in 1 to 10, where 10 - just perfect, 1 - terribly awful)
1
10

Are there any comments or suggestions on platform quality that we did not address in this block above?
Learning
How was your learning experience?
Remember if you were able to learn how things work, find info on specific functions or address support too often
(please, rate your impression in 1 to 10, where 10 - just perfect, 1 - terribly awful)
1
10


Are you satisfied with our support quality?
Consider overall response time, availability, friendliness, level of expertise or clearness of advice.
(please, rate your impression in 1 to 10, where 10 - just perfect, 1 - terribly awful)
1
10


What do you think of Mobsted Knowledge Base?
Things like easy to find and navigate, topics coverage, convenience to read and follow instructions
(please, rate your impression in 1 to 10, where 10 - just perfect, 1 - terribly awful)
1
10


What stopped you from addressing your issues to Support?
(please, rate your impression in 1 to 10, where 10 - just perfect, 1 - terribly awful)
1
10

Are there any comments or suggestions about your platform learning process that we did not address in this block above?
General
Was there anything you expected to have but couldn’t find, please share it.


What are the very essential things that did not match your expectations?


Is there anything that we did not touch, but it is also important? If so - let us know.
Thank you very much! We are endlessly happy to receive your thoughts!


Would you allow us to contact your again, if we need more details to put your feedback to work?